DEV
Home
Trade
OTC
RWA Lab
Learn
Login
Register
Welcome to EX.IO helper center
FAQ
More >
Account security
More >
What Should I do if I forget my withdrawal password?
Changing the Login Password (Step-by-Step Guide)
How to create the Withdrawal Password (Step-by-Step Guide)
How to create the Withdrawal Password (Step-by-Step Guide)
Why is 2FA important to users?
Deposit withdrawal and trade
More >
How do I withdraw my virtual assets?
How to add a wallet to the whitelist (Manual Verify)
How to add a wallet to the whitelist (Connect Wallet)
What are the fees for EX.IO
How do you check your account balance?
Identity verification
More >
Why is KYC verification necessary?
How to complete the corporate KYC verification process?
How long is the suitability assessment valid, and what happens once it expires?
Why is the suitability assessment questionnaire necessary?
What is the purpose of the virtual asset knowledge test?
Starter questions
More >
Are there any limitations on jurisdictions for logging into an EX.IO account?
Can I use VPN to login?
Are there any jurisdictions from which EX.IO does not service its clients?
Individual Account registration and verification (Step-by-Step Guide)
Corporate Account registration and verification (Step-by-Step Guide)
Announcements
More >
Change of Minimum Deposit Amount and Withdrawal Fee
Announcement of Fiat Deposit Support
Announcement for system maintenance – 2025-08-16
Temporary Suspension of Deposit and Withdrawal Services
New Trading Pair Listing on EX.IO