Position Summary: We are seeking a Market Research Analyst with a passion for blockchain and cryptocurrency markets. This role is crucial for analyzing market trends, customer behavior, and competitive dynamics in the cryptocurrency space. Your insights will drive our marketing strategies, product development, and business planning, ensuring we continue to meet our customers’ needs and […]
We are looking for an experienced backend cryptocurrency wallet development engineer to join our development team. This position will be responsible for designing, developing, and maintaining our server-side wallet system to ensure efficient and secure processing of cryptocurrency transactions. Candidates should have a deep understanding of server-side HD wallets, multi-chain wallets, rich experience in private […]
Responsibilities:
Handle and oversee full spectrum of office administration duties including equipment maintenance, office supplies, courier and mailing, housekeeping, operation of telephone system, greeting visitors, manage conference rooms etc.
Liaise with the landlord, different vendors and service providers for office operation, assist in contract renewal, check and manage invoices and proceed to Finance Department for payment arrangement
Maintain accurate general filing system
Assist to organize the staff activities
Provide clerical and administrative support to Human Resources team such as staff data input in HRIS, leave application management, p-file management, filing system, attendance record etc.
Assist in job recruitment in Hong Kong and China
Perform any other duties as assigned by the supervisor and members of the team
We are seeking a highly motivated Risk Control Officer to join our Risk Management team. This is ideal for someone with a strong interest in cryptocurrencies and a keen eye for detail. The successful candidate will be instrumental in identifying, evaluating, and mitigating operational risks that could impact the exchange’s efficiency and security. Responsibilities: Requirements:
Every new wave of technology presents a fleeting opportunity to design killer applications and products that will disrupt an entire industry and change the lives of many. Crypto is unique in this regard because it is already changing the core concept of money and banking through decentralization. We are looking for talents to join our […]
Every new wave of technology presents a fleeting opportunity to design killer applications and products that will disrupt an entire industry and change the lives of many. Crypto is unique in this regard because it is already changing the core concept of money and banking through decentralization. We are looking for talents to join our […]
Every new wave of technology presents a fleeting opportunity to design killer applications and products that will disrupt an entire industry and change the lives of many. Crypto is unique in this regard because it is already changing the core concept of money and banking through decentralization. We are looking for talents to join our […]
We are looking for a capable IT Network Engineer, who enjoys setting up network and infra-structure for EX.IO. You will have the chance to deploy and integrate both cloud and on-preemie devices. Also, network and infra-structure provisioning automation is also a big portion of this scope. Responsibilities: Requirements:
At EX.IO, customer experience is at the forefront of everything we do. To operate functional systems that improve the customer experience, we’re looking for a Production Support engineer who can be responsible for monitoring production environment, identifying production issues, and implementing solutions. The ideal candidate will have a solid background in software engineering and be […]
At EX.IO, customer experience is at the forefront of everything we do. To help us build functional systems that improve the customer experience, we’re looking for a DevOps engineer who can be responsible for deploying product updates, identifying production issues, and implementing integration that meet our customers’ needs. The ideal candidate will have a solid background […]
Faced with an ever-increasing Cyber Security threat, EX.IO needs to maintain a vigilant approach to protect our systems and data, and Security Engineers play a key role in this process. We are looking for a capable IT Security Engineer, who enjoys security work and possesses both deep and wide expertise in the security space. You […]
Every new wave of technology presents a fleeting opportunity to design killer applications and products that will disrupt an entire industry and change the lives of many. Crypto is unique in this regard because it is already changing the core concept of money and banking through decentralization. We are looking for talents to join our […]
Every new wave of technology presents a fleeting opportunity to design killer applications and products that will disrupt an entire industry and change the lives of many. Crypto is unique in this regard because it is already changing the core concept of money and banking through decentralization. We are looking for talents to join our […]
Responsibilities:
Oversee and manage the KYC process for new and existing clients, ensuring adherence to regulatory standards and internal policies.
Conduct thorough reviews of customer profiles, KYC documents, and due diligence data during onboarding and periodic reviews.
Analyze KYC information to identify potential risks associated with customers and recommend appropriate actions.
Collaborate with compliance and risk management teams to ensure all KYC processes align with local and international regulations.
Develop and implement training programs related to AML/CFT compliance for staff members.
Perform gap analyses on current policies and procedures to address regulatory changes and audit findings.
Prepare reports on KYC activities and present findings to senior management.
Responsibilities:
Develop and execute comprehensive product strategies and roadmaps for virtual assets trading platform based on client needs and market trends.
Support sales team with client communications and provide solutions to meet client requirements.
Research and analyze market opportunities and client needs.
Identify product opportunities from a financial market perspective and develop relevant product proposals.
Monitor industry trends, regulations, and market developments to provide insights and address client needs.
Collaborate with cross-functional teams to develop and launch new product features.
Handle additional projects as assigned by the team.
Responsibilities:
Build and maintain strong client relationships as their primary point of contact, understanding needs and delivering personalized support.
Guide clients through the onboarding process while ensuring compliance with regulatory requirements and internal policies.
Work with internal teams to ensure seamless account setup and activation.
Provide prompt, professional support to address client inquiries and resolve issues.
Conduct regular client reviews to measure satisfaction and identify opportunities for additional services.
Partner with sales and financial product teams to develop client acquisition and retention strategies.
Monitor industry trends, regulations, and market developments to provide relevant insights and meet client needs.
Handle additional projects as assigned by the team.
Responsibilities:
Assist in managing and growing the company’ official social media accounts (e.g., X, LinkedIn, etc) to increase impressions, followers, and engagement.
Create compelling short-form video content tailored to each platform’s audience and trends.
Develop and post Web3-focused content, including intern-perspective posts to showcase thought leadership and build community engagement.
Monitor social media analytics to track performance, identify trends, and provide insights for optimizing content strategies.
Collaborate with the marketing team to brainstorm and execute creative campaigns that align with the company’ brand and goals.
Stay updated on social media trends, Web3 developments, and emerging platforms to propose innovative content ideas.
Engage with followers, respond to comments/messages, and foster a positive online community presence.
We are currently looking for a Compliance Officer in Hong Kong for our fast-growing virtual asset trading platform. Responsibilities: Requirements:
Responsibilities:
Lead market research and competitive analysis to identify business opportunities and industry trends
Develop and maintain strong relationships with clients, partners, and key industry stakeholders
Create and implement data-driven strategies for client acquisition and business growth
Generate and qualify new business leads through proactive outreach and networking
Collaborate with product, compliance, and marketing teams to ensure alignment with market needs
Prepare comprehensive reports and presentations to track progress and support business decisions
Stay up to date with regulatory developments and industry trends
Responsibilities:
Lead a team of service reps for client communication
Create guidelines for excellent service.
Handle customer requests and complaints.
Analyze data to develop training programs.
Coach team members on best practices.
Perform other duties as assigned.
Responsibilities:
Custody and maintain the required digital assets liquidity across the exchange
Monitor and operate the Operations Console and various systems or platforms.
Implement policies regarding regulatory requirements to effectively manage the key risks
Conduct reconciliation client deposits & withdrawal instructions, other settlement duties
Perform other duties and project responsibilities as assigned.
Understand and comply with the company’s risk management and regulatory standards, policies, and controls.
Follow proper protocols, procedures, notifications, and communication guidelines.
Ensure operational requests are fulfilled with the necessary approvals, adhering to Service Level Agreements (SLAs).
Work variable hours on a shift basis, adjusted as needed to meet business requirements.
Responsibilities:
Handle client instructions and inquiries
Liaise with front office, brokers and external parties to follow up settlement related issues
Familiarity to payment operations
Ensure all transactions are in full compliance with internal / external rules and regulations
Perform inward / outward remittance including data entry, document filing and record keeping if necessary
Escalate any issue to Team Manager’s attention in timely manner
Assist in system modification and responsible for UAT
Process Fiat and VA in / out transactions for clients and brokers
Manage in daily Fiat and VA reconciliation
Responsibilities:
Oversee and manage the KYC process for new and existing clients, ensuring adherence to regulatory standards and internal policies.
Conduct thorough reviews of customer profiles, KYC documents, and due diligence data during onboarding and periodic reviews.
Analyze KYC information to identify potential risks associated with customers and recommend appropriate actions.
Collaborate with compliance and risk management teams to ensure all KYC processes align with local and international regulations.
Develop and implement training programs related to AML/CFT compliance for staff members.
Perform gap analyses on current policies and procedures to address regulatory changes and audit findings.
Prepare reports on KYC activities and present findings to senior management.
Responsibilities:
Prepare full set of accounts, including daily accounting entries, inter-company transactions reconciliations, bank reconciliations, and preparation of analyses;
Handle daily/monthly FRR and ensure strict compliance in meeting the liquid capital requirements and client money rules on a daily basis;
Provide the necessary information and reports to facilitate the Group’s review and analyses;
Assist in monthly financial reporting, annual audit, budgeting, and forecasting;
Work with the team to ensure the daily operations are in compliance with the requirements as stipulated by the regulatory bodies, such as SFC (Type 1,7);
Familiar with FlexSystem would be an advantage;
Responsibilities:
Develop and execute our company’s strategic development plan, ensuring alignment between long-term goals and short-term operational plans
Oversee (investment promotion) activities, including formulating strategies, identifying potential partners, organizing negotiations, signing cooperation agreements, and tracking the progress of collaborative projects
Manage project tasks, including project initiation, resource allocation, progress monitoring, risk assessment, and problem-solving, to ensure projects are executed smoothly as planned
Monitor industry trends, analyze market dynamics, and provide strategic recommendations and support to the company’s decision-makers.
Maintain close communication with other departments to coordinate resources and ensure cross-departmental alignment with strategic goals
Lead market research and data analysis efforts to provide data-driven support for the company’s strategic decisions
Provide expert legal advice to the executive team on all legal and regulatory matters, including corporate governance, contracts, intellectual property, and employment law.
Develop and implement comprehensive compliance programs to ensure adherence to local and international laws and regulations.
Monitor and assess the impact of regulatory developments on the company’s operations and advise on necessary adjustments.
Craft compelling press releases, feature articles, and social media content aligned with EXIO’s culture, milestones, and brand vision.
Build and nurture relationships with Hong Kong’s local media, coordinating interviews, op-eds, and PR campaigns.
Support the Head of Marketing in developing and executing strategic PR initiatives.
We are pleased to announce the opening of multiple opportunities for fresh graduates and interns. We are seeking talented and motivated individuals who aspire to build a career in the dynamic and fast-evolving world of Web3. These positions offer the opportunity to gain valuable experience, collaborate with industry experts, and contribute to impactful projects shaping […]